Tru By Hilton Harrisonburg, Va

Spacious rooms and friendly staff! Comfortable beds and hot showers! The room and lobby were clean and quiet also!! Charging drinks and snacks at the lobby store charging items to the room was very convenient.

Everything was clean, nicely kept. Staff at front desk left me wondering if she had ever been trained on first impressions in customer service—she was the first person I came in contact with and while I did get checked in, etc., there was much to be desired in providing stellar service.

Everything was digital, I did everything from the app and never even went to the front desk. I did go through the area and it was very up to date and nice.

It was easy to find. I showed up a day early and there were no more rooms available for that night. The receptionist was extremely friendly and helpful in pointing me to another place that could be helpful in finding a place for the night. There was a baseball tournament in town and all (but the one I found) in the area were booked. When I returned the next day for my originally scheduled reservation,the same receptionist remembered me and called me by name before I even said anything. The room itself was very modern,clean and comfortable. Breakfast in the morning was everything you would expect. Delicious,hot,well seasoned. The coffee was super hot.

The automated pancake maker was something new I've never seen before. Hot Breakfast had many options, and even though a few items were out (sausages, eggs) the kitchen staff promptly brought refills out. The room was nice and clean, large smart TV, large spacious bathroom. Flooring is either LVP (Luxury Vinyl Plank) or something similar, so it's great for allergy sufferers -no carpets to worry about. We stayed one night on a short day trip to Massanutten Ski Resort during college spring break March 2022.